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Board Bros
FAQS
How do I book a paddleboard rental?
Bookings are done through our Google Form (linked on our website). After you submit the form, we’ll check availability and email you a Square link for payment. Once you pay the $20 deposit per board, we’ll confirm your reservation.
What does the rental include?
Every rental comes with:
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Inflatable paddleboard
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Paddle
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Pump
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Leash
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Life vest (PFD)
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Dry bag
How much does it cost?
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Half Day: $22.50
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Full Day: $45
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Weekend (any two full days): $80
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Multi-Day (3+ days): $35/day
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Delivery (anywhere in Dublin, Pleasanton, Livermore, San Ramon): $5
Is the deposit refundable?
The $20 deposit goes toward your rental. It’s nonrefundable if you cancel within 24 hours of your rental or don’t show up. Otherwise, we’ll refund it or apply it to a rescheduled date.
How do I pay the rest?
On the day of your rental, you’ll pay the remaining balance via card swipe using Square. We’ll also store your card on file in case of damages or late returns.
Do I need to sign anything?
Yes. At pickup or delivery, you’ll sign a printed liability waiver and rental agreement. Bring your ID—we’ll take a photo of it for our records.
What if I return the gear late or damaged?
If gear is returned late or damaged, fees apply. If not returned directly to a Board Bros team member at the agreed time and place, we may consider the gear unreturned and charge the full replacement cost.
Can I paddle if I’ve never done it before?
Yes! It’s beginner-friendly. If you can swim and aren’t afraid to get a little wet, you’ll be fine. We include a dry bag for your stuff and a life vest just in case.
Where can I paddleboard?
Check our “Where to Go” page for our favorite local spots, safety notes, and beginner tips.
What if I need to cancel or reschedule?
No worries—just email us at least 24 hours before your rental to cancel or reschedule for free. Cancellations within 24 hours forfeit the $20 deposit.
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